Synigence offers career options across entry, middle to senior levels in its BPM operations , administration and HR departments across US and India offices. Please apply at hr@synigencebsl.com.

We are currently hiring for the US F&A FTE/SME/TL positions and ROI assigning and quality review processes. We require fresh graduates /Healthcare Document Analysis experienced resources, preferably with international BPO experience.

Job Title : FTEs/Team Leads - Eligibility Verification/Pre-Authorisation: Medical Billing/Collection RCM Staff

Function : Operations

Location: New Delhi, India

Shift: Night Shift

Job description-

Seeking eligible candidates in Delhi/NCR with US Healthcare Provider client experience for Medical Billing/Collection RCM roles, for the position of FTEs and Team Leads, with a preference for prior experience in infusion/pharmacy healthcare clients and medical necessity prior authorization expertise.

Required Experience, Skills and Qualifications

• Prior experience in working for infusion/pharmacy healthcare clients and expertise in handling medical necessity-related prior authorization processes is desired.
• Must be reliable, honest, motivated, organized, detail-oriented and able to work independently.
• Good communication skills - the ability to comprehend English is essential
• Must be a Graduate
• Flexibility to work in shifts required

Perks and Benefits

• Performance Incentive
• Night allowance

Job Title : Process Associate

Function : Operations

Location: New Delhi, India

Job description-

Responsible for review and processing of healthcare patient documents for Release of Information / Document Review / Record Retrieval Process for US Healthcare client.

Responsibilities and Duties

Key task is to review and verify large volumes of data with precision and after applying rules and guidelines as prescribed by client manuals and US compliance laws.

Required Experience, Skills and Qualifications

• Prior experience in Healthcare Data Management, medical records, ROI or other related experience in a healthcare environment is preferred.
• Must be reliable, honest, motivated, organized, detail oriented and able to work independently.
• Good communications skills - ability to comprehend English is essential - should be able to apply rules and guidelines to case situations after understanding the case.

Flexibility to work in shifts will be required

• Would be preferred 1 year of experience in US Healthcare Document Management process or more than 6 months experience in BPO.
• Should understand requirements of HIPPA (Health Insurance Portability and Accountability Act) for Patient Health Document Management.

1. Perks and Benefits
2. Performance Incentive, Night allowance

Job Title : SME – F&A (US Accounting) , Process Associate

Function : Operations

Location: New Delhi, India

Job description-

You will be responsible for managing the complete set of books of accounts for assigned US clients. Major functions in this role will include:

Accounting - Post transactions accurately and on time, manage US clients’ accounts payable and accounts receivable functions, reconcile the books of account and close the books monthly. Review the books for accuracy and completeness.

Provide solutions - PostResearch and offer solutions to various accounting challenges faced by the clients under your management.

Communication - Ensure regular and timely communication with clients. Ensure fast response to client queries and concerns over email, chats and phone.

Responsibilities and Duties

This job will entail following responsibilities and expectations

• Post financial transactions in accounting software
• Bank and credit card reconciliations
• Accounts Payable - record and pay vendor bills.
• Accounts Receivable - Record customer invoices, post payments to correct invoices, follow up with customers about overdue invoices on email/phone.
• Monthly close and reporting - reconcile and review books of accounts within prescribed deadlines each month.
• Communicate directly with clients - providing updates, seeking information, addressing concerns and troubleshooting issues.
• Report to your manager.

Required Experience, Skills and Qualifications

• Accounting degree - B.Com Graduate/CA Inter/CA
• 2-3 years of accounting experience for SME
• 1-2 years of accounting experience for Process Associate
• Strong understanding of GAAP and Accrual based accounting
• Detail oriented with strong organizational and time management skills
• Strong english verbal and written communication skills
• Willingness to work in a fast- paced environment with a commitment to deliver quality work within prescribed deadlines
• Willingness to put in extra hours to meet client demands.
• Could be working in a BPO environment handling similar assignments OR working for a captive accounting back end in a India for US Operations Working for captive handling the overall accounting for US client from India
• Should be well -versed working on excel ,should know to prepare pivot table over excel
• Freshers can also apply